Where do I begin?
From the very start the team at equip have been nothing but patient and understand with me. I had an issue with the pins of the original strap I ordered coming out causing my watch to continually fall off. I contacted the team and was supplied new pins within days. Unfortunately this did not resolve the issue so I was offered a replacement strap and could change the style if I wanted, so I thought I’d give another style a go to see if it caused any issue. Ever since I received the scrunchie style band I have had no issue at all. I am so grateful to Becky for the service, patience and time to resolve the issue! Thank you all so much 🙌🏻